FAQ

1. What is the material that furniture are made of?

Information about material that furniture are made of are included in description of every product.

2.  How long does it take to complete an order?

Estimated delivery time is included in description of every product.

Delivery time is subject to change due to manufacturer delays.

3. Where I can find item dimensions?

All dimensions are included in the item description.

4. Are we manufacturers and are we able to produce furniture to desired dimensions?

We are not manufacturers and we are not able to supply furniture with dimensions other than those presented in item description. We are happy to assist anyone to find a product in our shop with desired dimensions.

5. Are products available from stock?

Most of the items that we sell in our shop are available from stock. Availability of product can be found in item description.

6. Can I change delivery address?

During purchase you will have a possibility to provide us with different address than the one provided during registration. If an address has to be changed after the purchase has been completed you will have to let us know during working hours of courier company between 9am and 5pm.

7. Can we provide VAT invoice?

Yes, we can provide VAT invoice upon request.

8. Where can I find the account number for payments?

Account number is provided in "Contact" section of our website.

9. Are prices negotiable when buying multiple items?

Yes, this is possible. Depending on product we can offer discounted prices. More information can be received by sending us an enquiry on the following e-mail address: shop@furniture-shop4u.co.uk

10. What colours of furniture are available?

All colour options are included in item description.

11. Can I return ordered product?

Products can be returned within 14 days from the day od cancelling contract.

12. What if product got damaged during transit or had a manufacturer fault?

If product will be delivered to you damaged this will have to be noted on delivery note during courier's presence. In a case of damage or fault we will provide you with replacement parts or you can return the product and receive a full refund.



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