These terms and conditions do not affect the statutory rights of any consumer.
1. Information about us
This site is operated by and the goods you purchase will be supplied by Furniture-shop4u Ltd ("we"). We are registered in England and Wales under company number 09285582 and with our registered office at 55 Stanton Crescent, Sutton in Ashfield, NG17 2FW. Our main trading address is the same as our registered address. Our VAT number is 221341853 You can contact us by e-mail at firstname.lastname@example.org, by telephone on 07516145754 or write to us at:
55 Stanton Crescent
Sutton in Ashfield
Furniture-shop4u is certified by Trusted Shops and has committed itself to the Trusted Shops quality criteria which can be viewed at www.trustedshops.co.uk
2. Your personal information
You may place an order to purchase goods advertised for sale on this site by following the onscreen prompts after clicking on the item you wish to purchase. You will have an opportunity to check and correct any input errors in your order up until the point at which you place your order by clicking the "button on the checkout page. " If you submit an order for goods via this site by clicking this button, your order is an offer to us to buy the goods you have ordered on this site.
We will acknowledge receipt of your order by sending you an automatically generated e-mail accepting your order titled “We have received your order” in which you will be asked to confirm your order by clicking button “Confirm order”. With this e-mail the contract will be concluded.
The contractual language is English.
Where we accept your order, we have a legal duty to supply goods that are in conformity with these Terms and Conditions.
Information displayed on this site relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.
We deliver within the United Kingdom only.
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order on this site.
Delivery will be made according to the information on the product pages after your order is accepted.
We will use reasonable endeavours to deliver the goods on any specified date we agree, or if no date is specified, usually between 5 and 90 working days after the day on which we accept your order.
In the case of unforeseen circumstances beyond our reasonable control (for example, adverse weather conditions, unpredictable delays caused by traffic congestion, road works, diversions or mechanical breakdowns, in each case to the extent beyond our reasonable control) we may not be able to deliver the goods within these timescales and we will not be liable for any delay or failure to deliver the goods if the delay or failure is wholly or partly caused by such circumstances. In the event that a delivery does not take place, we and you will agree an alternative delivery date.
We are also not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the courier company to arrange the collection or re-delivery of products that could not be delivered because you were unavailable. This might also result in addition payment fee. This is subject to Delivery Company used at time of the delivery.
The Customer shall be required to notify the Seller of any delivery shortages within 24 hours of delivery. If the Customer fails to notify the Seller of any such shortages within this time scale, the Customer shall be deemed to have accepted delivery of all Products.
The product will become the responsibility of the customer from the time of delivery.
We must receive payment in advance before your order can be processed and the goods can be dispatched, unless we have agreed otherwise in advance in writing. Payment for goods can be made by one of the following payment methods:
- PayPal (payment with debit or credit card is possible via Paypal even without Paypal registration)
- Bank transfer
9. Right to cancel
You have the right to cancel your order without having to give a reason at any time before your goods are dispatched or within 14 days after delivery, such 14 day period beginning on the day after you receive the goods. Where your order comprises multiple delivery shipments, the 14 day cancellation period for the goods in your order begins on the day after you receive the delivery of the last shipment to you. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. You will not have any right to cancel a purchase for the supply of goods that are made to your specifications or are clearly personalised.
10. Terms of cancellation
You have the right to cancel this contract within 14 days without giving any reason. To exercise your right to cancel, you must inform us - Furniture-shop4u Ltd, 55 Stanton Crescent, Sutton in Ashfield (tel. 07516145754 and e-mail: email@example.com) - of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
You must send the goods back to us at the following address:
55 Stanton Crescent
Sutton in Ashfield
You will have to bear the direct cost of returnig the goods The cost is estimated at maxinum of £0,75/kg.
Effects of cancellation
If you cancel this contract, we will reimburse to you all peyments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery uther than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbusement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you (eg. signs of assembly, damaged parts). We will make the reimbursement without undue delay, and not later than -
(a) 14 days after the day we receive back from you any good supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in eny event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadlineis met if you send back the goods before the period of 14 days has expired.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.
Whilst the Products are in the possession of the Customer, the Customer shall be under a statutory duty to take reasonable care of the Products.
For cancellations please use the following form:
To Furniture-shop4u Ltd, 55 Stanton Crescent, Sutton in Ashfield, email:firstname.lastname@example.org:
I/We[*] hereby give notice that I/We[*] cancel my/our[*] contract of sale of the following goods[*]/for the supply of the following service[*],
Ordered on [*] / received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if the form is notified on paper).
[*] Delete as appropriate
11. Cancellation by us
We reserve the right to cancel the contract between us if, for example:
- We do not deliver to your area; or
- One or more of the goods you ordered was listed at an incorrect price.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us.
12. Title and risk
You will become the owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you or a person nominated by you they will be held at your own risk and you will be responsible for them.
To the extent not prohibited by law, we accept no liability for any:
- loss which is not foreseeable (loss is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time you and we entered in-to our contract);
- loss which arises when we are not at fault or in breach of these Terms and Conditions; and
- business loss (which includes loss of profits, loss of business, contracts, goodwill, business opportunity and other similar losses, as well as business interruption).
Nothing in these terms will affect any liability we may have: (a) for fraudulent misrepresentation; (b) for death or personal injury arising from our negligence: (c) under Part I of the Consumer Protection Act 1987; (d) for breach of any condition as to title or quiet enjoyment of or in relation to any goods supplied by us; or (e) in relation to any other liability, including any liabilities under sale of goods or supply of services legislation, that may not by applicable law be excluded or limited.
14. Events beyond our control
We will have no liability to you for any delay in delivering goods you have ordered that is caused by any event or circumstance beyond our reasonable control(including, without limitation, accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or ex-ports).
15. Complaints & damaged goods
Please inspect the packaging upon delivery. If the packaging is visibly damaged in any way the delivery needs to be rejected due to damage. It will be much quicker for us to provide you with whole new item than to go through claim process and to send a replacement parts for your item. If you decide to accept the delivery of visibly damaged consigment please note that this needs to be clearly described on the delivery note. On odd occasions goods can get damaged even without visible damages to the packaging. A photographic evidence of damage will be required along with part numbers of damaged parts taken from instruction manual. In any case please contact us as soon as possible, preferably within 24h which will allow us to sort this out for you as soon as possible. If you notice any damage please do not assemble the furniture as we won't be able to accept the claim. if you start to assemble it it won't be possible to determinate if the damege wasn't caused by unapropriate handling. The awaiting time for replacement parts is 2-5wks + up to 5 working days for shipping. When the damage is a result of manufacturer fault we will need a photos as well. When we place a complaint with our supplier and request replacement parts awaiting time is 2-5wks + up to 5 working days for shipping. In any case the prerequisite for the commencement of the complaint procedure is receiveing all requested information as per ur T&C. We will not start the complaint process antill we have all necessary information. If you do not fulfill presented conditions, the company reserve the right to refuse the complaint.
The company is not responsible for any damages of purchased products during its shipping by use other methods of transport (including own collection of product by customer from our warehouse) or customers moving from priory delivery destination.
Costs are reimbursed within 30 days from the date of collecting product and after inspection confirming that it is not damaged. We reserve the right to withhold payment of whole or part of product costs if the returned elements are damaged.
If you do not fulfil the above mentioned obligations, we will refuse to reimburse product costs or a fee will be charged to cover any costs borne by us (regarding, for example, purposeless travel connected with return delivery or with damaged or lost products). Your statutory rights remain unaffected.
Please be aware that only not assembled goods and in original packaging can be returned. We advise you retain the original packaging until you are completely satisfied with your purchase. Please note that on wooden products, because it is a natural material, there will always be a slight variance to the colour and grain shown on the image. We do not consider this to be a fault.
If any provision of these Terms and Conditions is found to be invalid, illegal or unenforceable, the validity, legality or enforceability of any other part of these Terms and Conditions and the remainder of the provision in question will not be affected.
No person other than you and us shall have any rights to enforce our agreement, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
If we fail to insist that you perform any of your obligations under our agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
You may not assign or transfer your rights or obligations under our agreement, unless we agree in writing.
We may update, vary and amend these Terms and Conditions from time to time without prior notice. Each time you order or otherwise purchase any goods from us, the Terms and Conditions in force at that time will apply (as set out on this site). Please check this site to ensure that you understand which Terms and Conditions apply.
17. Law and jurisdiction
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.
If you have not created an account in our shop, you will be asked to enter your personal details and a delivery address.Create a new account